@InProceedings{multiagent,
    author    = "Di Stefano, Antonella and Giuseppe Pappalardo and Corrado Santoro and Emiliano Tramontana",
    title     = {{A Multi-Agent Reflective Architecture for User Assistance and its Application to E-commerce}},
    booktitle = {Proceedings of the 6th Cooperative Information Agents Conference (CIA'02)},
    year      = 2002,
    address   = {Madrid, Spain},
    pages = {90--103},    
    publisher =	 {Springer-Verlag},
    editor =	 {Matthias Klush and Sascha Ossowski and Onn Shehory},
    volume =	 2446,
    series =	 {Lecture Notes in Artificial Intelligence},
    month =	 {September}
}